Broken software

John's Avatar

John

06 Apr, 2014 09:46 PM

The program is now DOA since the update. It barely ever opens, to get it to open I have to go to Terminal and type defaults delete com.chromaticlabs.tabulator. And after that, when it finally loads, I still can't use it because the app screen turns transparent upon opening files that it used to open just fine.

  1. Support Staff 1 Posted by Jarod Long on 07 Apr, 2014 06:10 PM

    Jarod Long's Avatar

    Hey, really sorry about this. A few users have been reporting this issue. I've submitted an update with a fix to Apple -- it'll hopefully be approved within the next couple days. Unfortunately there's not much that can be done in the mean time.

    Sorry again for the inconvenience, and let me know if there's anything else I can do for you!

  2. Support Staff 2 Posted by Jarod Long on 09 Apr, 2014 07:45 PM

    Jarod Long's Avatar

    Update on this -- the fix was just approved by apple, so you should be able to download the update in the App Store within the next few hours. Thanks for the patience!

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