Tabular Eating My Files

Daniel's Avatar

Daniel

19 Dec, 2013 08:57 AM

I’m not sure what trouble I am having. I can begin to create a new file and work on it. But sometimes it will become unresponsive and I have to quite the program. When I open the program up again, I can see the file in my library. But the file will either refuse to open or it will open and all I have is measures and measures of rests (all of my tab is missing). This is very distressing. I have attached an example of the file I am having trouble with.

  1. Support Staff 1 Posted by Jarod Long on 19 Dec, 2013 10:02 AM

    Jarod Long's Avatar

    Hey Daniel,

    Really sorry to hear about that! This is quite strange -- I haven't seen this happen before. The first song won't load because it's missing divisions in some measures.

    Have you noticed that the app is becoming unresponsive after doing anything in particular? At the moment it's a bit difficult to track down the cause of the problem since there's not much to go off of, so if you've noticed any kind of pattern to these issues or if you could describe a typical workflow before these issues occur, that would be really helpful.

    Sorry again for the trouble. Hope we can get this sorted out.

Discussions are closed to public comments.
If you need help with Chromatic Labs please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac