wrong tones on playback

Rick's Avatar


03 May, 2015 11:34 PM

Why does this software play back the incorrect notes. Its says it should be p;laying the right note but when I check the playback its out a whole tone (high) on random notes???

If this is not fixable or an unknown issue I would appreciate my money back please



  1. Support Staff 1 Posted by Jarod Long on 04 May, 2015 06:23 AM

    Jarod Long's Avatar

    Hey Rick,

    Sorry for the poor experience you're having with the app! I'm not familiar with this issue -- can you be more specific about the scenarios for which the app plays notes incorrectly? In your email you mentioned that the playback was correct for some notes and not others. If you could email a document that contains notes which are affected by this issue to [email blocked], I'd be happy to take a look at and fix the problem.

    If you'd like to get a refund, you should be able to do so by following these instructions.

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