Crashes when naming chords

RJ's Avatar

RJ

19 Nov, 2014 07:14 AM

Hi
I love the work you are doing.
When I try to name chords app crashes. E.g trying to rname Gno5m7 to Gm7.

I would pay for an upgrade
Thanks, RJ

  1. Support Staff 1 Posted by Jarod Long on 20 Nov, 2014 05:09 AM

    Jarod Long's Avatar

    Hey RJ,

    Sorry for the trouble, and thanks for the kind words! Does this happen for you every time you try to name a chord? I'm unable to reproduce the problem on my end. If you don't mind, could you give me some precise steps for how you're getting the crash to occur? If I can get the problem to happen myself, I'll be able to fix the issue in the next update.

    Thanks again!

  2. 2 Posted by Robena Sirett on 21 Nov, 2014 02:36 PM

    Robena Sirett's Avatar

    Hi,
    I am using the iPad 2, I have upgraded to latest OS.
    This is my first document. In the Chord Configure diagram i touch a note on the 6th, 4th and 3rd string. Show diagram and Auto name are on. As soon as I turn autoname off it crashes overtime. Same thing happens if i turn off autonomy before i Input the chord. I have rebooted a couple of times.

    Thanks!
    Robena

  3. Support Staff 3 Posted by Jarod Long on 21 Nov, 2014 10:54 PM

    Jarod Long's Avatar

    Hmmm, I'm unfortunately not seeing the same behavior...however, I've looked through the app's crash logs and found what I believe is the crash that you're getting. I'm about to submit an update that will include the fix for that issue, so hopefully that'll solve the problem for you. Sorry again for the trouble!

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